Tenants
Fault reports, payment status, and other online services in MyHoas
You can find property notices, contact Hoas Service Center, submit fault reports, check your payment status, update your contact information, apply for a parking space, and take care of a number of other housing-related matters.
In urgent matters (such as plumbing leaks, broken windows) call Hoas maintenance services. If our service center is closed, call 24 h service number 020 491 2720 (Securitas).
How to use MyHoas:
Services
There are many services to make a student’s life easier. Internet connection is free for everyone and sauna and laundry are yours to book free of charge. Many buildings also have common spaces where you can exercise, study or cook with your friends.
Living at Hoas
Living at Hoas requires full-time degree studies.
Keys
The keys given to you also give you access to shared tenant facilities like storage rooms and the laundry room. Keys to the hobby rooms and club rooms are managed by tenant committees.
Taking care of your home
It is your responsibility as a tenant to take care of your home by cleaning, changing light bulbs and fuses, cleaning the drains, as well as making a fault report to Hoas of any problems that arise.
There are different kinds of appliances and equipment in the apartment. Although some of them are provided by Hoas, you need to do your part in maintaining them.
Property maintenance
A pleasant environment consists of many things such as the overall cleanliness, nice neighbours, carefully maintained building, and safety.
Moving
Situations in life change and sometimes you need to look for a new apartment. Here is some moving information for Hoas tenant.
Tenant activity
Tenant activities consist of activities our tenants engage in together; excursions, voluntary work bees, parties, as well as shared equipment for hobbies. Tenant committee is formed at a yearly tenant meeting. Join us!