Additional keys
If you need an additional key to your apartment, please contact Caverion.
You can get one additional key when you are living in a studio, two-room apartment, or family apartment free of charge. More than one additional keys cannot be provided. The additional key is available free of charge until 31 December 2025, after which the opportunity to receive a free additional key will end. An exception applies to school-aged children, who may continue to receive their own key free of charge.
If you live in exchange student apartment, shared apartment, studio with shared kitchen, or furnished studio with shared kitchen, you get one key. Additional keys to these apartment types are not possible to receive.
Having additional keys made yourself is strictly forbidden. For security reasons, any unauthorized keys may mean that the lock must be re-pinned, and any occurring costs will be charged from you according to our tenant charge sheet.a
If you have paid for the additional key, the amount will not be refunded when moving out.
Lost key
In case you have lost your key, get to know our instructions on what to do in such event. If you lost the additional key, let us know about that as well.