Additional keys
You can order an additional key to your apartment from Caverion.
You can get one additional paid key when you are living in a studio, two-room apartment, or family apartment. More than one additional key cannot be provided. An exception applies to school-aged children, who can receive their own key free of charge.
If you live in exchange student apartment, shared apartment, or apartment with shared kitchen, you can’t receive an additional key.
Having additional keys made yourself is strictly forbidden. For security reasons, any unauthorized keys may mean that the lock must be re-pinned, and any occurring costs will be charged from you according to our tenant charge sheet.a
If you have paid for the additional key, the amount will not be refunded when moving out.
Lost key
In case you have lost your key, get to know our instructions on what to do in such event. If you lost the additional key, let us know about that as well.