Things to remember when moving in
Moving into a new apartment is exciting, even though there are plenty of things to organize and remember. Here is our checklist for moving in.
Change of address notification
Submit a change of address notification to both Posti and the Digital and Population Data Services Agency to ensure your mail is delivered to the correct address. You can conveniently submit it to both parties via Posti’s online service.
Electricity agreement
Make an electricity agreement if electricity is not included in the rent. Shared apartments always include electricity in the rent. You can check this on your tenancy agreement.
Home insurance
At Hoas, home insurance is mandatory for all tenancy agreements that started after January 1, 2026. In addition, it is the best protection for your finances and property. Take out home insurance starting from your move-in day, or remember to transfer it to your new address. Read more: Home insurance
Free internet
Prepare to use the free internet by getting an Ethernet cable (RJ-45) and a router. Hoasnet is not a wireless network – you will need your own router to set it up in your apartment. Read more: Internet
MyHoas
It’s a good idea to log in to MyHoas as soon as you have signed the tenancy agreement. In MyHoas, you can send a message to our customer service, submit a fault report, pay your rent, and take care of many other housing-related matters.
Moving day
Your moving day is usually the start date of your tenancy agreement. However, if your agreement starts on a weekend or public holiday (e.g., New Year’s Day, Epiphany, First of May, Ascension Day, or Christmas), your moving day will be the next weekday.
Keys
Keys are picked up from Caverion’s key machine. Read more: Picking up keys
Report an untidy apartment
Report a filthy apartment immediately, no later than within 3 days of picking up the keys: submit a fault report in MyHoas and call customer service.
If the apartment contains belongings from the previous tenant, please let us know. If you wish to keep the items, the responsibility for them transfers to you. If you do not want to keep them, we will come to remove them from the apartment.
Complete the move-in report
Complete the move-in report in MyHoas within 10 days of the start of your tenancy agreement. Use the inspection to report any defects, even those that do not affect living comfort. Read more: Move-in report
Apartment inspection
The apartment may be inspected during the first days of the month if issues with the condition of the apartment were observed during the previous tenancy. The inspector will visit your apartment and order necessary work. If you have restrictions regarding the use of the master key, inform our customer service immediately. Read more: Apartment inspections
Smoke detector
Your apartment has a smoke detector maintained by Hoas, and you are responsible for regularly testing its functionality. Test to make sure it works. Read more: Fire safety
Laundry room and sauna
The building’s laundry room and sauna are available to you free of charge. Book a slot in Booking. Read more: Laundry and sauna
Frequently asked questionsShowClose
When will my name be updated on the stairwell name list?
The stairwell name lists are updated three times a year. Your name will be added during the next update following your move.
Can I put my name on the apartment door?
You can attach a name sticker to your own door, as long as it can later be removed without leaving marks.
What is the door code for the entrance?
For security reasons, door codes are not used in any Hoas property.
How can I get a parking space?
You can apply for a parking space in MyHoas. Check the prices: Parking space
Can I bring a pet to my apartment?
Pets are not allowed in shared apartments, furnished apartments, or studio apartments with a shared kitchen. Pets are welcome in other types of apartments.
How do I book a slot for the laundry room or sauna?
Slots are booked in Booking.
Am I allowed to install my own washing machine?
If your apartment has the necessary connections and you have valid home insurance, you can install your own washing machine. Be sure to read the instructions carefully: Washing machines
How do I reserve a club room for my use?
Club room bookings and keys are usually managed by the property’s tenants’ committee or contact person. You can find their details on the property’s notice board and/or on our website: Contact tenant committees
Where can I find instructions for using the oven or other appliances?
User manuals for the appliances provided in your apartment can be found in the home folder. The home folder is located in MyHoas under the Documents section.
How do I find the property’s waste collection point or other facilities?
MyHoas includes a housing location map that makes it easy to view the locations of the property’s different facilities. You can find it under the Property details, in the Links section.