Online services
Applying for an apartment and most housing-related matters are handled electronically. For example, you can report maintenance issues, book sauna or laundry times, reserve parking spaces, terminate your lease, or provide the bank account number for the return of your security deposit.
In urgent matters (such as pipe leaks or broken windows), please call Hoas customer service.
Log into online services
Update and edit your application
You can edit and update your application on our Housing application page. Order a single-use link to your email and click the link to edit your application.
Accept your housing offer
You can accept or reject your housing offer on out Housing application page. Order a single-use link to your email and click the link to be forwarded to accept or reject the housing offer.
Tenant online services
MyHoas
MyHoas is an online service for tenants, where you can find information related to your apartment, contact customer service, submit fault reports, check your payment status, update your contact information, apply for a parking space, and manage many other housing-related matters.
MyHoas is available to you as soon as your tenancy agreement begins. You can register for MyHoas to log in with a username and password in the future. Alternatively, you may access the service each time through secure identification with online banking credentials or a mobile certificate.
Hoas Booking
Hoas Booking is a reservation service where you can book a time slot for using the sauna or laundry facilities. You will receive login credentials by email when your tenancy agreement begins. Tenants in family apartments receive a single Hoas Booking account for shared use by the entire family.
Termination of tenancy
You can terminate your tenancy with this form. Notice period is one calendar month when tenant terminates the agreement. Read more about termination of tenancy.
Exchange students
Update and edit your application
You can edit and update your application on our Housing application page. Order a single-use link to your email and click the link to edit your application.
Accepting the housing offer
You can accept the housing offer and pay the deposit in our online service. When logging in for the first time, you need to register as a user.