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Exchange student apartment offer

Hoas is making offers for the exchange student apartments twice a year. For autumn, we make offers during June-July, and for spring during November-December.

When will I receive an offer?

Hoas does not have a queue number system for apartment applications. When offering an apartment, the study information received from schools is taken into account. This is why the person who has waited the longest may not always be the first to receive an offer. Read more on what basis are the apartments rented.

We make offers for the exchange student apartments twice a year. Housing offers for international degree students are made once a year. For autumn, we make offers in June-July, and for spring in November-December. Unfortunately we cannot give an exact estimate of when we can send offers to applicants.  When we are ready to make you an offer, you will usually receive it a minimum of two weeks before your studies begin.

The demand for the apartments varies depending on the time of year. The demand is highest at the beginning of semesters and the available apartments are rented quickly. Most years, there are more apartments available per number of applicants in spring than in autumn.

During the season, Hoas makes hundreds of offers and due to the large number of applicants we are unable to take into account specific wishes. Hoas cannot guarantee an apartment for every student.

How will I receive an offer?

Hoas will send the apartment offer to electronical signature service Signom and you will get an email from Hoas that includes a link to your housing offer. It is your responsibility to make sure that your contact details in the application are correct and up to date. You must apply with an email address you check regularly and make sure that Hoas is in your safe senders list, in order to avoid our messages being lost in the spam folder.

If you have provided incorrect contact details to Hoas and do not get news of your offer in time or at all, Hoas is under no obligation to offer you another apartment.

When will my rental agreement start?

Agreements are always made for entire calendar months and the starting date is always the first of the month. All rental agreements for furnished apartments are always for a fixed term.

Depending on the location, agreements usually start either on 1st of August or 1st of September the autumn semester.  For the spring semester, agreements mainly start on 1st of January. Sometimes the starting date may vary – for instance, due to ongoing basic renovations – and this information is included in the offer.

How do I accept the apartment offer I received?

You can confirm your tenancy agreement by signing it in the electronic service and providing the requested documents to Hoas by the given due date. The electronic service is free of charge.

  1. Log in to the electronic service via the link provided in the Hoas apartment offer email.
  2. Upload the requested documents to the service.
  3. Please read the details of the apartment offer and sign the tenancy agreement.
    • Download the tenancy agreement to your computer, print all the pages, sign it by hand and then scan and upload the pages back into the service
  4. Finally press SEND DOCUMENT button in order to send the documents to Hoas.
  5. You will receive an email notification once the documents you uploaded have been delivered to Hoas. The documents are available for download in the electronic service for 60 days after they are uploaded.

Offer for shared room or shared studio

In shared rooms two persons have together their own lockable room. The kitchen, toilet and bathroom are shared with other tenants.

A shared studio consists of a room, kitchen/cooking space and a bathroom which are shared with two tenants.

The shared rooms / shared studios have only one Ethernet socket, to share it between two tenants you need to provide your own distribution device.

You can find the apartment layout from your housing reservation.

Sharing an apartment is a social way of living and you can get great benefits out of it if you just keep an open mind. Sharing a studio also means that there is less privacy than in a single studio and it is good to agree on common rules together to avoid misunderstandings.

If you have applied with a certain roommate but the other person does not confirm the offer, Hoas will try to find you another suitable roommate (same gender). Kindly note that there is a possibility that your new roommate will move in later than you.

Please note that you will not be able to change the apartment or roommate after signing the tenancy agreement.

Can the due date be postponed?

If you need more time to confirm the offer, contact our exchange student services as soon as possible. Please note that it is not always possible to give extra time.

After the specified time, the apartment offer will automatically expire and the apartment will be offered to the next applicant. Your application will also be automatically removed. If you respond to your apartment offer late, it is very likely that the apartment has already been offered to the next applicant. With Hoas’s apartments, the response time is usually short, since there are a lot of applicants.

My exchange in Finland has not yet been confirmed

It is possible that you will receive a housing offer before your acceptance from your school. In this case you should confirm your housing offer as due to the large number of applicants, Hoas is able to make only one housing offer. If you have accepted your housing offer but you are not accepted to the school, your tenancy agreement can be cancelled without any costs and you will receive the entire deposit back.

Hoas will contact your school in Finland directly to check your student status. The agreement cannot be changed without the school’s approval. Any changes to agreements are always made on a case-by-case basis.

When is the agreement confirmed?

Once you have signed the tenancy agreement, we will check the documents you sent. If the documents are in order, we will send you an email to confirm that the tenancy agreement was approved. If you have signed the agreement in the electronic service, you can log in to the service via the link in the email where you will find the signed tenancy agreement, a rent payment slip and a quick guide for new tenants. Please note that the tenancy agreement can only be confirmed if all requested documents have been provided by the due date.

The tenancy agreement is binding for both parties, once the applicant has provided all required documents and the lessor has approved them. All tenancy agreements for furnished apartments are always for a fixed term. Once the fixed term tenancy agreement has been confirmed, it cannot be cancelled nor terminated.

Please note that the apartment offer you receive applies only to the apartment specified in the offer. You can only accept or refuse – you cannot change to a different apartment.

Subletting a furnished apartment is not allowed. Furnished apartments cannot be sublet since the apartments form a school-specific quota and they are only reserved for exchange students and international degree students of certain schools.

Refusing an apartment offer

The offer you receive is specific to the apartment mentioned in the offer. You can either accept or reject the offer – it cannot be changed to another apartment.

You can refuse the apartment offer by cancellation form. If you are not going to accept our offer, please reject it without delay to speed up the process for other applicants!

If you do not refuse the offer by the due date, the offer will expire and your application will automatically be removed.

Can I get another apartment offer?

If you refuse an offered apartment, your application will be automatically removed. Due to the large number of applicants, we are unable to maintain a waiting list for new offers.

You may submit a new application after your previous application is removed, but please note that Hoas aims primarily to offer apartments to people who have not received any prior offers. Especially in autumn this means that Hoas is unable to make a new offer due the large number of applicants.

The offered apartment is not what I hoped for

I was offered an apartment but the rental period does not match my stay

Rental agreements for furnished apartments are always fixed-term and in line with the information we receive from schools. If the start and/or end date of the rental agreement does not match your study information, contact Hoas exchange student services. Hoas will then check your information with the school and modify the validity period of your tenancy agreement if necessary.

Please note that in some exceptional circumstances Hoas is unable to offer all applicants an apartment for the whole duration of their stay in Finland. A reason for this can be, for example, ongoing basic renovations that are also mentioned in the offer.

I no longer wish to share an apartment with my co-applicant

The offers we make are specific to the application. If you no longer wish to share an apartment with the person you originally applied with, we must cancel the offer. You cannot change your co-applicant and you cannot move into a shared room or shared studio on your own.

You may submit a new application after your previous application is removed, but please note that Hoas aims primarily to offer apartments to people who have not received any prior offers. Especially in autumn this means that Hoas is unable to make a new offer due the large number of applicants.

Why did I get an offer for a different apartment type than what I applied for?

Applicants are primarily offered the housing type they have applied for. In case no such apartment types are available any longer, or the distance is too great, applicants can be offered another housing type.

Your application will remain active even if all the applied apartment types are offered, as there may be cancellations or different apartment types may become available later.

How do I pay the deposit?

Deposit information

The deposit is 500 euros per person for every apartment type.

Please note that in a shared studio apartment and in a shared room in a shared apartment both tenants have to pay their own deposit.

The deposit is not for paying the rent, but rather a guarantee for Hoas in the event that the tenant does not pay the rent or other fees, or they damage the apartment. The deposit cannot be used to pay for the last month’s rent, and it cannot be used while the tenancy agreement is in effect.

How to pay the deposit

The deposit must be paid by a bank transfer. Cheque, credit card or cash payments are not acceptable.

Please use the correct account number and reference number when you pay the deposit. You must also deliver a receipt of the payment to Hoas.

On your apartment offer you will find necessary information for the deposit payment and the final date for the delivery of the required documents.

International bank transfer fees

Please note that it is your responsibility to take care of any charges for international transactions, so you should add them to the amount to be paid. Any added costs will reduce the amount received by Hoas. Your own bank can advise you about the bank fees.

Returning the deposit

Information about returning the deposit after the end of your tenancy agreement can be found in the section Returning the deposit.

What kind of receipt of the deposit will you accept?

The receipt should provide the following information:

  • Name of payer
  • Recipient of payment
  • Recipient bank account number
  • Date of payment
  • Sum
  • Reference number

Payment status must be Executed or Paid. A receipt that shows the payment as reserved cannot be accepted as such payments can still be cancelled after printing the receipt. The receipt can be sent via email or regular mail. Email attachments must be in uneditable format. Read more on paying the deposit and accepting the housing offer.

More information for exchange students

Apply for housing