All deposits will usually be returned within a month of the end of the tenancy agreement.
Fill in your bank account information in MyHoas. You’ll find the form in Settings section. The deposit cannot be returned if you have not given us your account details or they are incorrect. Hoas cannot see the payer’s account number in the received payments, because account numbers are protected by banking secrecy. If the tenant provides incorrect or incomplete account details to Hoas, the tenant is responsible for covering any bank fees incurred.
When do I get my deposit back?
All deposits will usually be returned within a month of the end of the tenancy agreement. The deposit will be returned to the bank account the tenant has informed. Deposit returns begin at earliest on the 15th of the month following the end of your tenancy agreement. Any problems concerning the condition of the apartment, the keys or rent payments will cause delays in refunding the deposit.
Returning the deposit to Kela or social services
If Kela or social services paid your deposit, it will be refunded to them.
Using the deposit
Hoas may use the deposit for any outstanding rent or other payments without consulting the tenant. A returned deposit does not absolve the tenant from the general terms of the tenancy agreement. The deposit cannot be used for rent payments while the tenancy agreement is in effect.