Safely together in Hoas homes
With these principles we create a safe community together where everyone can be at ease being their authentic self.
If you need advice or support in a difficult situation, you can contact Hoas tenant support through MyHoas or by email (tenantsupport@hoas.fi).
Everyone has the right to be themselves
At Hoas, you can live without fear of discrimination or mistreatment. Let’s respect each other and allow everyone to be who they are.

We are different but always equal
Gender, nationality, religion, sexual orientation, values, health – none of these make anyone better or worse than others. Everyone deserves to be treated equally.

Respect boundaries and privacy
A safe environment is for everyone. No one should be disturbed or have their boundaries crossed – not physically, verbally, or emotionally. Each of us is responsible for our own behavior.

Listen and talk with respect
Everyone has the right to be heard without fear of belittlement or offense. Let’s keep our conversations open and inclusive – valuing all perspectives, as long as the discussion remains respectful.

Words matter
Let’s encourage and support one another. Avoid belittling, mocking, or commenting on appearances – everyone has the right to be themselves without judgment.

Don’t assume
You can’t always see someone’s life story. Keep an open mind and give space for different experiences and backgrounds.

Speak up
If you see inappropriate behavior, don’t look the other way. If you can, calmly intervene or support the person who’s being targeted.

Saying sorry is free
If you hurt someone – even by accident – apologize. Don’t dismiss their feelings.
🚫 No to harassment
Home is a place where everyone should feel safe, free from disruptive or inappropriate behavior. Inappropriate behavior does not have to be tolerated from housemates, their guests, or any other tenants.
What is harassment?
Harassment is repeated behavior that makes someone feel anxious, threatened, or scared. In Finland, for example, the Criminal Code (39/1889), the Act on Equality between Women and Men (609/1986), and the Non-Discrimination Act (1325/2014) protect individuals from harassment.
If you experience or witness harassment, seek help or intervene. Harassment often decreases when the victim is not alone. For example, on the street or in public spaces, you can stay with the person or ask if they need help.
In serious cases of harassment, contact the police. If you need advice or support in a difficult situation, you can contact Hoas tenant support either through MyHoas or by email (tenantsupport@hoas.fi).
Examples of harassment include
- Physical harassment – Unwanted touching, threats, assault.
- Verbal harassment – Offensive comments, mocking, name-calling, or criticism based on appearance, background, or other personal traits.
- Sexual harassment – Innuendos, touching without consent, sexual comments or threats.
- Psychological harassment – Manipulation, humiliation, blaming, intimidation.
- Digital harassment – Offensive or threatening messages or images, violation of privacy online.
- Bullying – Belittling, domination, humiliation.
- Stalking – Persistent intrusive behavior that violates privacy and causes distress.